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Case Study

VAG Group

Problem

VAG Group needed a capable partner to take over logistics operations, manage inventory, and improve the speed and consistency of dispatch workflows.

Solution

We supported Vag Group with storage, order fulfilment, and returns management, while providing data insights into their operations to improve efficiency. 

Results

They saw better inventory visibility, improved order accuracy, and smoother coordination across the full pick-pack-ship cycle.

The brand 

A trusted British supplier of high-quality pet food, accessories, and a diverse range of products for the kitchen, home, garden, grocery, and sports categories.

1

VAG Group came to us at a crucial moment. Their online orders were flying in, stock was growing fast, and their in-house setup simply couldn’t keep up anymore. They knew it was time to hand things over to a specialist — but not just any 3PL.

After speaking with more than 20 fulfilment providers across the UK, they chose us. Why? Because our e-commerce know-how, tech-driven processes, and growth-focused mindset stood out from the crowd. They didn’t just want warehouse space; they wanted a partner who genuinely understood what fast-moving online brands need to scale without stress.

"Their service helped strengthen our logistics backbone and ensured customers received orders on time, which ultimately supported our growth and customer satisfaction." - Andrei, CEO Vag Group 

Right from our first conversations, VAG Group made their priorities clear: accuracy, speed, and rock-solid consistency. Every order had to be right. Every dispatch had to be quick. And the service had to hold up no matter how busy things got.

We got to work straight away, digging into their challenges, reviewing their workflows, and building a fulfilment setup designed not just to fix immediate pain points — but to support where they’re heading next.

 

 


270,000+

Orders shipped with GNOC

99.99%

Order accuracy

How did we help?

"GNOC supported us as our 3PL operator and delivered a stable, well-organised fulfilment service. Their communication, warehouse processes, and overall reliability made a noticeable difference."

Andrei
CEO, Vag Group
GNOC — 3PL built by sellers, for sellers.