Skip to main content
0191 500 6000
Contact us

.

How We Helped This Wholesale Brand Support Hundreds of UK Industries

VAG Group

Problem

VAG Group needed a capable partner to take over logistics operations, manage inventory, and improve the speed and consistency of dispatch workflows.

Solution

We supported Vag Group with storage, order fulfilment, and returns management, while providing data insights into their operations to improve efficiency. 

Results

They saw better inventory visibility, improved order accuracy, and smoother coordination across the full pick-pack-ship cycle.

The Brand 

 

A trusted British supplier of high-quality pet food, accessories, and a diverse range of products for the kitchen, home, garden, grocery, and sports categories.

 

1

 

VAG Group has built its reputation as a trusted wholesale partner for businesses looking for quality products, competitive pricing and a wide-ranging catalogue they can rely on.

From pet food and accessories to everyday household essentials, VAG works across a diverse range of categories, supplying businesses both in the UK and internationally.

As the business continued to grow, so did its ambitions. VAG weren't simply looking to process more orders, they wanted to build on its wholesale offering, work with more businesses and create the operational foundations to support that next stage of growth.

...That meant taking a closer look at fulfilment.

The Problem 

 

As VAG Group's B2B operation grew, so did the complexity of getting bulk orders out the door. .

 

For a business built around wholesale, fulfilment isn't quite as simple as picking a few products and popping them in a box.

VAG's orders could involve larger quantities, bulk shipments and a broad mix of products, meaning their fulfilment operation needed to be capable of handling significantly more than standard ecommerce orders.

As VAG looked to expand its B2B customer base, it became increasingly important to have a fulfilment partner that could handle that complexity without slowing the business down.

There was another consideration, too. VAG has a unique licence to sell veterinary medicines, meaning some of the products it handles require a more specialised approach to storage, handling and fulfilment.

They didn't just need more space, they needed a fulfilment partner that understood how their business actually worked, and had the capabilities to support where it was going next.

The Problem 

 

As VAG Group's B2B operation grew, so did the complexity of getting bulk orders out the door. They needed a strict fulfilment strategy to keep their partner's happy.

Case Study Asskjnb bnjets-3-1

Bulk B2B Fulfilment

With larger, more complex B2B orders to manage, VAG needed fulfilment that could handle bulk shipments without compromising accuracy. Our fulfilment processes are built to manage high-volume orders efficiently, helping VAG get larger consignments picked, packed and dispatched smoothly.
Case Study Asskjnb bnjets-3-1

Specialist Product Handling

VAG’s diverse product range includes specialist veterinary products, meaning fulfilment needs to be handled with the right level of care and attention. GNOC provides the controlled processes and specialist fulfilment capabilities needed to manage these products reliably, alongside VAG’s wider catalogue.
Case Study Asskjnb bnjets-3-1

Operations Built To Scale

As VAG looks to grow its customer base and expand into new markets, its fulfilment operation needs to grow with it. By taking the day-to-day storage, picking and dispatch off their hands, GNOC gives VAG the capacity to focus on winning new business without fulfilment becoming a bottleneck.

270,000+

Orders shipped with GNOC

99.99%

Order accuracy

Why VAG Group Chose GNOC

 

What Set GNOC Apart, According To Andrei, was our understanding of fast paced ecommerce, and comittment to unwavering accuracy.

 

VAG Group came to us at a crucial moment. Their online orders were flying in, stock was growing fast, and their in-house setup simply couldn’t keep up anymore. They knew it was time to hand things over to a specialist, not just any 3PL.

After speaking with more than 20 fulfilment providers across the UK, they chose us. Why? Because our e-commerce know-how, tech-driven processes, and growth-focused mindset stood out from the crowd. They didn’t just want warehouse space; they wanted a partner who genuinely understood what fast-moving online brands need to scale without stress.

 

"Their service helped strengthen our logistics backbone and ensured customers received orders on time, which ultimately supported our growth and customer satisfaction."

- Andrei, CEO of VAG Group

 

Right from our first conversations, we understood their priorities: accuracy, speed, and rock-solid consistency. Every order had to be right. Every dispatch had to be quick. And the service had to hold up no matter how busy things got.

GNOC — 3PL built by sellers, for sellers.